Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing or using the Settlra Technologies Ltd platform, API, dashboard, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
If you do not agree to these Terms, you may not access or use the Services. Settlra reserves the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before taking effect.
2. Eligibility
To use the Services, you must: (a) be a legally registered business entity; (b) have the legal capacity to enter into a binding contract; (c) not be located in, or be a national or resident of, any country subject to applicable sanctions; and (d) not be prohibited from receiving services under applicable law.
Settlra operates a risk-based onboarding process. We reserve the right to decline applications or terminate accounts that do not meet our compliance requirements, without obligation to disclose the specific reason.
3. Account Registration and KYC
You must complete our Know Your Customer (KYC) verification process to use the Services above the Tier 1 threshold. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate.
You are responsible for maintaining the confidentiality of your API keys and account credentials. You agree to notify us immediately of any unauthorized access to or use of your account. Settlra will not be liable for any loss arising from unauthorized use of your account credentials.
4. Permitted Use
The Services are intended for legitimate business payments only. You may use the Services to send USDC stablecoin payments that are converted to local mobile money in supported jurisdictions. You agree not to use the Services for:
- Any unlawful purpose or in violation of any applicable laws or regulations
- Transactions related to money laundering, terrorist financing, or other financial crimes
- Transactions involving sanctioned individuals, entities, or jurisdictions
- Consumer payments without appropriate consumer-facing disclosures
- Any purpose prohibited by our Acceptable Use Policy
5. Fees and Payment
Settlra charges fees as described in the current pricing schedule, which is incorporated herein by reference and available at settlra.io/pricing. Fees consist of (a) a foreign exchange spread applied to the mid-market rate at the time of quote, and (b) a per-transaction fee deducted from the USDC deposit amount.
All quoted rates are valid for 60 seconds. Settlra reserves the right to modify its fee schedule with 30 days written notice to Enterprise customers and 14 days notice to Starter and Growth customers.
6. Transaction Processing
Settlra uses commercially reasonable efforts to process payouts within the advertised settlement windows. Settlement times are estimates and may be affected by network operator delays, compliance holds, maintenance windows, or force majeure events. Settlra is not liable for delays caused by third-party payment networks.
Transactions that cannot be completed due to compliance holds, network failures, or incorrect recipient information will be refunded to your USDC balance, less any transaction fees already incurred. Refunds are processed within 2–5 business days.
7. Compliance Obligations
You are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations in your jurisdiction, including laws relating to money transmission, anti-money laundering, data protection, and consumer protection. You agree to maintain your own compliance program appropriate to your business.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Settlra's total liability to you for any claim arising out of or related to these Terms or the Services shall not exceed the total fees paid by you to Settlra in the three (3) months preceding the event giving rise to the claim. In no event shall Settlra be liable for indirect, incidental, special, consequential, or punitive damages.
9. Termination
Either party may terminate this agreement with 30 days written notice. Settlra may terminate or suspend your account immediately and without notice for: (a) material breach of these Terms; (b) a compliance or legal requirement to do so; or (c) a determination that continued service creates unacceptable risk to Settlra or third parties.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Settlra Technologies Ltd is incorporated, without regard to conflict of law principles. Any dispute shall be resolved by binding arbitration, except that either party may seek injunctive relief in a court of competent jurisdiction.
11. Contact
If you have questions about these Terms, please contact us at legal@settlra.io or at our registered address.